Privacy Policy Joy Bandit

Last updated: February 8, 2026

Joy Bandit (“Joy Bandit,” “we,” “us,” or “our”) is operated by Maple Lane LLC, a Texas limited liability company. We value your trust and are committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, and protect information when you visit our website or use our services. By using Joy Bandit, you agree to the practices described in this policy.

INFORMATION WE COLLECT

We collect only the information necessary to operate Joy Bandit and deliver messages.

Information You Provide

When you use Joy Bandit, you may voluntarily provide:
• Your email address
• The recipient’s email address
• Names, nicknames, or identifiers you choose to include
• Message content you write or generate
• Scheduling details for delayed delivery
• Optional sender identification (if you choose not to remain anonymous)

Automatically Collected Information. We may automatically collect limited technical information, such as:
• Browser type and device information
• IP address
• Date and time of access
• Pages visited
This information is used for security, performance, and service improvement and is not used to identify you personally.

ANONYMOUS MESSAGING|
Joy Bandit is designed to support anonymous messaging.
• If you choose to send a message anonymously, your name is not shared with the recipient.
• We may internally retain system identifiers or logs to deliver messages, manage optional replies, prevent abuse, and maintain service integrity.
• Anonymous does not mean untraceable. We may disclose information if required by law or legal process.

USE OF ARTIFICIAL INTELLIGENCE

Joy Bandit may use artificial intelligence tools to help generate, refine, format, or deliver message content based on user input. AI-assisted content is provided for creative support and convenience and may not always be perfect or appropriate in every context. We do not use your messages or personal information to train our own AI models. Any third-party AI services we use receive only the information necessary to perform their function and are subject to confidentiality and data protection obligations. Users are responsible for reviewing and approving all message content before sending.

HOW WE USE YOUR INFORMATION
We use the information we collect to:
• Deliver messages and scheduled sends
• Enable optional recipient replies
• Provide customer support
• Maintain platform security and prevent misuse
• Improve our services and user experience
We do not sell or rent your personal information. We may use aggregated or de-identified usage information to understand how the service is used and to improve Joy Bandit.

Marketing Communications

We may use your email address to send occasional updates about Joy Bandit, such as product updates or service-related announcements. We do not use the content of messages you send to target, personalize, or direct marketing communications to you. You may opt out of marketing communications at any time by following the unsubscribe instructions included in those emails.

Use of Anonymized Message Excerpts

With care and discretion, Joy Bandit may use short, anonymized excerpts of messages for illustrative or promotional purposes, such as on our website or in general marketing materials. Any such excerpts will be fully de-identified, with names, personal details, and identifying information removed or altered. We do not use full messages or any content that could reasonably identify a sender or recipient without explicit permission.

Messages submitted by users under the age of 18 will only be used for marketing or promotional purposes in anonymized, non-identifying form.

If you have concerns about how your message may be used, you may contact us to request exclusion from anonymized excerpt use.

EMAIL DELIVERY AND THIRD-PARTY SERVICES

Joy Bandit relies on trusted third-party services for email delivery, website hosting, and data storage. Email delivery is not guaranteed. Messages may be delayed, filtered, or delivered to spam folders depending on recipient email settings and providers.

ANTI-SPAM PRACTICES

Joy Bandit may not be used to send unsolicited bulk messages, commercial spam, or messages that violate applicable anti-spam laws. We may limit or suspend use to protect recipients and comply with legal requirements.

DATA RETENTION

We retain information only as long as necessary to deliver messages, enable reply functionality, maintain reliability, and meet legal obligations. Message content may be accessed in limited circumstances for security or legal compliance and may be deleted or anonymized during routine maintenance.

Joy Bandit uses essential cookies to ensure basic site functionality and improve usability. We do not use cookies for targeted advertising.

YOUR RIGHTS

You may choose to send messages anonymously, opt out of marketing communications, or request deletion of your information by contacting hello@joybandit.com.

DATA SECURITY

We take reasonable measures to protect your information, but no system is completely secure.

CHILDREN’S PRIVACY

Joy Bandit is not intended for children under the age of 13, and we do not knowingly collect personal information from children under 13.

Users between the ages of 13 and 17 may use the Service with permission from a parent or legal guardian. If we learn that we have collected personal information from a child under 13 without appropriate consent, we will promptly delete that information.

CHANGES TO THIS POLICY

We may update this Privacy Policy from time to time. Updates will be posted with a revised date.

Privacy Policy Joy Bandit

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